Terms & Condition

Welcome to Kettchup TV! Our mission is to empower TV stations worldwide by providing comprehensive OTT solutions that enhance their reach, engagement, and operational efficiency. Our services enable TV stations to broadcast live 24/7, manage video content, host programming, livestream events, and more. These Terms of Use (“Terms”) govern your access to and use of our services (“Services”), and we encourage you to read them carefully.

1. DESCRIPTION OF SERVICE AND ACCEPTANCE OF TERMS

Kettchup TV Limited (“Kettchup,” “Kettchup TV,” “we,” or “us”) provides an OTT solution platform specifically designed for TV stations. Our Services allow users to manage and distribute video content, including 24/7 live TV channels, video on demand (VOD), electronic program guides (EPGs), and live events across various platforms such as mobile, web, and connected TV (e.g., Roku, Fire TV, Google TV).

The Services include our Content management platform, the Kettchup Video Player (“Video Player”), and our applications (“Apps”) for viewing and managing Content. By accessing or using any of our Services, you accept and agree to these Terms, along with our Privacy Policy available at (“Privacy Policy”).

2. CHANGES TO THESE TERMS

We may occasionally update these Terms to reflect changes in our Services or legal requirements. We encourage you to regularly review the most current version available on our website at kettchuptv.com/terms-and-conditions. Material changes will be communicated to registered users via email or a notice on our website.

3. ACCESS AND USE OF THE SERVICES

3.1 Age Limitations

Our Services are intended for use by individuals aged 18 or older. If you are under 18, you must obtain consent from your parent or guardian to use the Services.

3.2 Ownership and License

Kettchup retains all rights to the Services and their Content. We grant you a limited, non-exclusive license to use the Services for personal or organizational, non-commercial purposes in accordance with these Terms.

3.3 Content Management and Uploads

TV stations can upload, manage, and host their video content using our platform. You must have all the necessary rights and permissions to any content you upload. By uploading content to our platform, you grant Kettchup a non-exclusive license to use, display, and distribute this content within the scope of the Services.

3.4 Content Distribution and Restrictions

Our Services support streaming and playback across multiple platforms and devices. Content may be subject to geographical restrictions, blackouts, or other limitations imposed by content rights holders. Users must not engage in any activity that violates these restrictions.

3.5 Middleware and Automated Workflows

Kettchup TV provides middleware solutions to streamline TV station operations, automate workflows, and integrate with existing infrastructure. By using these features, you agree to use them in accordance with our guidelines and these Terms.

4. SUBSCRIPTIONS AND BILLING

4.1 Ongoing Subscription and Fees

Kettchup TV offers subscription-based Services for TV stations. Subscription fees are billed in advance and are non-refundable. Subscriptions will renew automatically unless canceled prior to the renewal date.

4.2 Payment Method

A valid payment method must be provided to access subscription Services. You are responsible for maintaining accurate payment information in your account settings.

4.3 Free Trials and Promotions

We may offer free trials or promotional pricing on certain Services. These offers are subject to specific terms and conditions provided at the time of the offer.

5. ACCOUNTS AND REGISTRATION

Users are responsible for maintaining the confidentiality of their account information and for any activity under their account. Any unauthorized use of your account should be reported immediately to Kettchup TV.

6. COLLECTION AND USE OF PERSONAL INFORMATION

For information on how we collect and use personal data, please refer to our Privacy Policy at kettchuptv.com/privacy-policy.

7. THIRD-PARTY CONTENT AND LINKS

Our Services may include links to third-party websites and advertisements. Kettchup TV is not responsible for the content, privacy practices, or terms of use of these third-party websites.

8. TRADEMARKS

Kettchup, the Kettchup TV logo, and other Kettchup marks are trademarks of Kettchup TV Limited and must not be used without our prior written consent.

9. DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY, AND INDEMNITY

Our Services are provided “as is” and “as available” without any warranties of any kind. Kettchup TV is not liable for any damages arising from the use of our Services. Users agree to indemnify Kettchup TV against any claims arising from their use of the Services.

10. GENERAL INFORMATION

These Terms constitute the entire agreement between you and Kettchup TV regarding the use of our Services and supersede any prior agreements.

Thank you for choosing Kettchup TV. If you have any questions or concerns, please contact us at support@kettchuptv.com.